2018 Terms and Conditions
A non refundable/non transferable deposit is required to show commitment & reserve your appointment. Appointments will only be held for 24 hours without a deposit. Cancellations of less than 48 hrs notice will be charged 50% of the total package cost and cancellations of less than 24 hours will still be charged 100% of the package cost to cover our expenses. If you wish to re arrange your appointment for any reason, a £20 re booking fee will be required. "No shows" will find us reluctant to book in the future without full payment in advance.
(1a) Location Packages are weather permitting. If your photographer deems the weather unsuitable, you will be offered a studio session as an alternative however, if you would prefer to re schedule your location shoot, a second non refunadable/non transferable deposit will be required.
(1b) Little baby Package (Newborn) requires and non refunadable £50 deposit to reflect the seriousness of the commitment you are making when you chose us as your newborn photographer. Due to the unpredictability of childbirth, we limit the number of expectant parents we book each month to allow plenty of wiggle room for early and late arrivals. As sesions can take anything from 2-5 hours, we have to leave entire days empty in the diary to allow for this unpredictability therefore once baby has arrived and a date has been set for your session, cancellations will still be charged 100% of the package cost to cover our expenses. Please note that Little baby Package deposits are transferable so if you need to change the date of your session for compasionate reasons, please do not hesitate to get in touch.
(1c) Gift Voucher's Gift voucher's are avaialble to purchase in studio, via email, Facebook messenger or phone for any amount from £10 upward or for specific packages. Full payment is required at the time of purchase. Voucher's are valid for 3 months from the date of purchase. Please note that we do not except expired voucher's or offer extensions under any circumstances and we do not give change.
(1d) The use of a Gift Voucher/Paying in full at time of booking If you book a session and intend to pay with a voucher, you may be asked to pay a £20 deposit which will be refunded to you on the day of your session if the appointment is kept. If you need to cancel or re arrange your session, this deposit will not be refunded and a 2nd non refundable £20 deposit will be required to reserve your new appointment. If you book with a gift voucher and need to cancel or re arrange your session, a non refundable £20 deposit will be required to reserve your new appointment. If you choose to pay in full at the time of booking and need to cancel/re arrange, a non refundable £20 deposit will be required to reserve your new appointment. Please note that we do not except out of date voucher's under any circumstances.
(2) The Balance.
For all packages, the remaining balance is due on the day of your photo shoot and we accept cash, Debit/Credit card, bank transfer or Paypal. Payment plans available on request. Images of non paying customer's will be deleted 30 days after their session unless a payment plan has been signed.
(3) Our all inclusive Packages.
All our package prices include both your photo shoot and unlimited digital downloads however, USB's are available on request for £5. Although our packages include unlimited professionally edited images, photographs are selected, edited and released at your photographer's discretion. We will honor requests for specific photographs subject to the following: weather, time, availability and co-operation of the person(s) concerned. We cannot be held responsible for the lack of coverage caused by clients not arriving on time, un cop-operative children nor, when on location, by restrictions placed on the photographer by venues or the great Britsh weather. We do not guarantee any specific picture nor to include any specific background, location, props, or arrangement, although every effort will be made to interpret the Client’s wishes. We are more than happy to remove scratches, spots, dribble and snot in post production but specific requests for skin retouching, iris enhancement, tattoo and chin removal will require an additional charge.
(4) Data Storage/privacy policey.
RAW images will be deleted after 14 days and processed images will be stored for 12 months in a secure location.
At the time of booking we will ask you for your name, contact email and phone number in order to communicate with you. We may ask your children's names and ages in advance in order to plan your session accordingly along with any special needs they may have. All of this is necessary for us to do our job efficiently. We do keep a paper diary in which just your name, the type of package you have booked and the media in which you cotacted us is stored. If you would prefer us not to use your full name in the diary, please let us know at the time of booking. Personal date can be collected via email, Facebook or over the phone and is stored using an online GDPR compliant database which is only accessible through a secure password of which only we have access and paper booking forms are stored in a lockable filing cabinet. During the editing process, images are stored on a computer which is password protected. After 3 months your images will be moved onto a password protected external hard drive which is stored in a secure location for a further 9 months. 12 months after your session, all images will be deleted.
(4a) Right of confirmation, access, rectification and erasure
You have the right to see the data we have stored about you, to correct it or request it be deleted at any time.
We promise to only contact you if and when it is relevant to do so, even if you join our mailing list and there will always be the option to opt out. We never pass on your details or images to third parties.
(4b) The use of your images for promotional purposes
We love to publish images on social media. In fact, if your Facebok preview can get 100 likes (or loves!) you will recieve a FREE 10x8 print of your choice as a thank you for your help in advertising our little business. However, if you would prefer we did not publish your images, that's absolutely fine. We sometimes use images to advertise events and offer's in Jimmy's Farm magazine, on poster's in the studio, on the outside wall of the barn and at children's markets and fairs but if you prefer we didn't use your photo's, just let us know at your session. WE NEVER SELL YOUR IMAGES OR YOUR INFORMATION ONTO THIRD PARTIES.
(5) Studio Etiquite &
Out of respect for your photographer, the use of personal camera's/camera phones is not permitted during your photo shoot without prior permission.
(5a) Your photographer can not be held accountable for your child's behavior during their session. We understand how important it is that we capture these precious moments for you and we promise to do everything we can to persuade your child to co-operate. We have lots of tricks up our sleeves to get your little ones on set and bring out those cheeky grins but, by law, there is only so much we can do. Lol. You're more than welcome to bring your little ones favorite toys, comforter's and even bribes but if you do not want these in your photo's, please leave them at home. Your photographer reserves the right to stop your session at any time.
(5b) Parents remain responsible for their children at all times. All breakages must be paid for.
(5c) Illness If you know your child is poorly, please do not bring them to the studio. We have a strict 48 hr rule for sickness and diarrhea bugs and a minimum of 14 days for contagious diseases such as Chicken pox, Scarlet Fever and Hand, foot and mouth.
(6) Post production
Owing to photochromatic anomalies caused by a combination of certain dyes and materials, especially in man-made fibres, it is sometimes impossible to record on camera the exact colour of materials as perceived by the human eye. When processing images, we will endeavor to achieve a pleasing overall colour balance based on natural flesh tones. It is understood that some colours may not remain consistent throughout a set of photographs owing to variations in lighting conditions. It is also understood that all photographic printing is undertaken within the technical limitations of the process and that colour may not be identical over the whole range within a subject. The colour balance of prints made at different times or in varying sizes may also be variable. Due to the limitations of computer monitors it is understood that images may appear differently according to the specification of each monitor and that prints will not match images rendered on any particular computer monitor. Post production includes the removel of scratches, spots, newborn babies flaky skin, jaundice, dribble and snot but specific requests for skin retouching, iris enhancement, tattoo and fat removal will require an additional charge.
(7) Digital downloads.
We ask for 14 days to process your digital images, longer during peak periods such as school holidays and Christmas. Your digital downloads will be emailed to you using the address you gave us during the booking process. As we do not pay for cloud storage, the download link is only valid for 7 days. Your email may go into your junk box if we are not in your address book so please make sure you check before contacting us as to the where abouts of your digital downloads. Please be aware that if you do not have access to a PC, you may need to install an app to your device in order to download and view your images. If you have any problems with your downloads please do not hesitate to get in touch. USB's are available for an additional charge or you are welcome to provide your own.
(8) Copyright Law.
All images remain Copyright Little Wattsits Photography therefore if you wish to use an alternative printing company, by law you will need a print release staement which will be given to you at your session. We welcome the publication of our work on social media however, as we do not watermark your images we politely request that you credit your images to Little Wattsits Photography and include a link to our website. Please be aware that by editing or altering your images in any way, you will be breaking the law and deeply offending your photographer.
(9) T&C's for Prints, Canvas, wall art and album order's.
Little Wattsits Photography offer our own printing service and our prices start from JUST £2 but you are under no obligation to use us.
(9a) Full payment is required at the time of ordering all prints, canvases and albums.“Colour Matching in Post production” also applies for prints, canvases and albums.
(9b) Albums. The number of pages are subject to variations that we, the photographer, may make during the design process. Any variations over and above the number of pages originally ordered by the Client will be charged at the rate current at the time of creation.
(9c) Please allow up to two weeks before collecting your print order. We strongly recommend measuring the space in which you wish to hang your canvas/wall art before choosing your print size. Refunds given for faulty prints only.
(9d) Print release. We do not accept responsobility for canvases, prints, wall art or gifts purchased from other companies. Please note that original images are cropped using the camera’s own ratio thus images may need to be adjusted to the required print size/ratio before printing to prevent the loss of the edge of the image. If you wish us to re size your images in order for you to use another printing company to print them, you will be charged for our time. The cropping/editing of your own images is strictly prohibited and in doing so, you will be breaking the law and deeply offending your photographer.
Please be advised that by paying the deposit you are agreeing to the above terms and conditions.